Billing Terms & Conditions

This Billing Terms and Conditions document explains the payment procedures and billing practices of Houndys.
By making a purchase on our website, you agree to the terms outlined below.

1. Accepted Payment Methods

At Houndys, we offer several secure and convenient payment options for a seamless shopping experience.
We currently accept:

  • Visa
  • Mastercard
  • American Express
  • Diners Club
  • Discover
  • Maestro
  • UnionPay
  • Apple Pay
  • Google Pay 
  • Shop Pay
  • Bank Transfers (for bulk orders — contact us for details)

All transactions are processed in United States Dollars (USD).

2. Payment Processing

Full payment is required at the time of checkout.
Orders will not be prepared, processed, or shipped until payment has been successfully received.
If a transaction fails or is declined, the order will not be confirmed.

3. Pricing & Currency

All prices displayed on Houndys are listed in USD.
Prices may change without prior notice due to updates, promotions, or market conditions.
Taxes are included in prices.

4. Secure Payment Processing

Houndys uses SSL encryption technology and verified payment gateways to keep all transactions secure and private.
We do not store or have access to your payment card information once a transaction is completed.

5. Refunds & Chargebacks

Refunds are processed in accordance with our official Return Policy.
Any unauthorized or unjustified chargebacks will be formally disputed.
If you encounter a billing or payment issue, please contact us first at info@houndys.com so our team can assist you promptly.

6. Fraud Prevention

Houndys reserves the right to review, hold, or cancel any order that appears to involve fraudulent or unauthorized activity.
In certain cases, additional verification (such as identity confirmation) may be required for large or unusual transactions.

Contact Information

Store Name: Houndys
Business Address:
Warehouse Address: 184 Stowe St, Jamestown, NY 14701, USA
Email: info@houndys.com
Phone: +12164557786
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (GMT -06:00)
Response Time: We aim to respond to all privacy-related inquiries within 1–2 business days.